Can I amend my address?

Can I amend my address?

We have a very small window to make any amendments. We can only change the address if it is in the same country as the original address.

On the rare occasion if we cannot amend the address we can always check to see if we can cancel this and you can re-order to the correct address. 

We suggest chatting with us so we can look into this further for you.

    • Related Articles

    • Can I change my order?

      We have a very small window to make any amendments. We can only change the size and colour of an item, amend the delivery address and change any delivery options. We can't add any items. More information can be found on our website here

    • Can I cancel my order?

      We have a very small window to cancel your order before dispatch**, if you would like to cancel your order please contact us as soon as possible (Monday to Friday 9am-5pm). Please call our Customer Services team on 0333 880 2740 or chat with us here ...

    • I need to amend an item

      We aim to dispatch all orders within 24 hours, but sometimes we dispatch within the same day which is a small window to make any changes. We advise chat to us and let us know the item, size and colour you want to change and the details of what you ...

    • I need to change my delivery option.

      Once an order has been confirmed and processed, we cannot amend the delivery option. If the order has not been dispatched we will normally offer to cancel the whole order, so you can re-order using the correct delivery option.

    • How do I get my information removed?

      Please email us your request via the contact form here, providing your full name, delivery address, email address and any other relevant information that will help us identify your account. Please clearly state in the email which data you want us to ...