Can I exchange an item?

Can I exchange an item?

We do not offer exchanges. If you need to replace an item you have purchased, please return the unwanted item for a refund and then place a new order.

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    • How to return items (International)

      For International orders (excluding EU and US) Please send items back to our UK returns address below. IMPORTANT! Please mark the outside of the package with the phrase ‘RETURNED GOODS’ Move Dance RETURNS Unit 4D Alpha Sunbank Lane Manchester M90 5AD ...
    • What is your Christmas returns Policy?

      Any orders that are placed between 01/11/23 and 24/12/23 can be returned until 31/01/24.
    • I have received the incorrect item

      We are sorry that you have received an incorrect item. Please return this to us following the process below, and we will issue a refund to your account upon receipt of the item. For UK/EU/US customers, you can return incorrect items back to us free ...
    • What can I do if I have a faulty item?

      We’re sorry that you have a faulty item. If you are a UK, EU and US customer please return this to us on our returns portal here For customers outside of the UK, EU and USA, we currently do not have a free returns option available. Please let us know ...
    • Have you received my return?

      All returns from the UK take up to 10 working days (not including weekends or bank holidays). During busy times the warehouse do get a lot of returns and they all arrive in our warehouse in large sacks. Once your return has been processed, you'll ...