Can I get a new returns slip?
If you have lost your return slip, this is nothing to worry about. Just write the following on a bit of paper and put this in your parcel:
- Order number
- Full name
- Items returning/reason for return.
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Have you received my return?
All returns from the UK take up to 10 working days (not including weekends or bank holidays). During busy times the warehouse do get a lot of returns and they all arrive in our warehouse in large sacks. Once your return has been processed, you'll ...
Can I return Weissman costumes?
Yes, we now accept returns on Weissman costumes, providing they are sent back in an unused condition with all accessories included. If you have a Dance Teacher Account with us, a restocking fee of 15% will apply, which will be deducted from your ...
What is your Christmas returns Policy?
Any orders that are placed between 01/11/23 and 24/12/23 can be returned until 31/01/24.
Can I exchange an item?
We do not offer exchanges. If you need to replace an item you have purchased, please return the unwanted item for a refund and then place a new order.
Where is my refund?
Once we receive your parcel back in our warehouse you will get an email to confirm your refund will be issued in the next 5-7 working days back to the original payment method. Please check your bank statements and PayPal account for locate the ...