I can't log in or reset my password

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• I've not received my password reset email

  You can only reset your password if you have an account with us. We do offer guest checkout, so you may have placed your order using this option. Please check your junk mail inbox as sometimes the emails can go into here, also please make sure there ...

• When will my teacher account be approved?

  When you sign up for our teacher discount scheme you can log in and shop with your discount straight away. You may receive a call or email from our team if we require further information. Your account will be verified within 1-3 days and you will ...

• I need an invoice for my order

  Please log into your account, go to "your orders", click on the order that you require an invoice for and click "print invoice". If you do not have an account please create one using the same email and we can add this order to your account. You will ...

• I need an invoice for my order (teachers)

  Please log into your account, go to "your orders", click on the order that you require an invoice for and click "print invoice". If you do not have an account please create one using the same email and we can add this order to your account. You will ...

• How do I order a Weissman costume?

  Browse the styles Whether you know exactly what you’re looking for or you need some costume inspiration, you can browse through our full range of costumes online - or if you’re a Dance Teacher you can request a catalogue to flick through at the ...