What can I do if I have a faulty item?

What can I do if I have a faulty item?

We’re sorry that you have a faulty item. If you are a UK, EU and US customer please return this to us on our returns portal here

For customers outside of the UK, EU and USA, we currently do not have a free returns option available. Please let us know either by email or chat here 

If you require a replacement for your faulty item, please let us know and we can arrange this for you (subject to stock levels).


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