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What payment methods do you accept?
We accept payments from credit or debit cards as long as they are Visa or Master cards. We also offer payments via PayPal. In some instances we can accept bank transfer, over £500/$500/€500 for our teachers. If you want to place an order you can do ...
Do you accept American Express/AMEX?
We don't accept Amex/American express. We can only take payments by Mastercard and Visa credit/debit cards. We also accept PayPal and Bank transfer over a specific amount.
Why am I being asked to provide proof of ID after I have placed an order?
When an order is over a certain value or the billing address does not match what is registered with your bank. Our systems will flag this to our Customer Success team and we will request some further information from you as a customer. Once this has ...
Are my card details safe?
All details are stored securely and our systems will only hold the last four digits of your card. We only take a payment for the amount of the order and do not take additional payment. We have 3D secure on our website, which means from time to time ...
Discount codes
Discount codes can only be used one at a time. To add a code to your order click on the 'discount code' box, add the code and click 'apply'. The webpage will show the subtotal and the payment due will show on the total with the discount taken off. We ...