I’ve placed an order for Weissman costumes, can I cancel it?

I’ve placed an order for Weissman costumes, can I cancel it?

If your plans change and you no longer require the costumes you have ordered, we are happy to cancel these for you. 

If you have a Dance Teacher account, a restocking fee of 15% will be deducted from your refund amount if we have already ordered the costumes from Weissman.

If we have not yet placed the order with Weissman, we can cancel your order and refund the full amount paid.

The quickest way to request to cancel your order, is by calling us or starting a web chat. 

What if my costumes are not dispatched on time?

When you order costumes on our site, you will be shown an estimated dispatch date for each style, size and colour. We cannot guarantee the date we will dispatch your costumes.

You can view our full Weissman FAQ's on our website 

    • Related Articles

    • How do I order a Weissman costume?

      Browse the styles Whether you know exactly what you’re looking for or you need some costume inspiration, you can browse through our full range of costumes online - or if you’re a Dance Teacher you can request a catalogue to flick through at the ...
    • Can I cancel my order?

      We have a very small window to cancel your order before dispatch**, if you would like to cancel your order please contact us as soon as possible (Monday to Friday 9am-5pm). Please call our Customer Services team on 0333 880 2740 or chat with us here ...
    • When will my Weissman costumes be dispatched?

      We don't hold any Weissman costumes, we order them directly from the supplier. They normally take around 20-27 days (depending on availability). When you added the item to your basket it should have provided an estimated dispatch date, this will also ...
    • About Weissman Costumes

      Weissman is a family-owned American costume and dancewear company, celebrating over 60 years in business! All products are imagined, designed and developed at their St. Louis, Missouri headquarters with many products made in their U.S. factory. Move ...
    • How do I order Weissman?

      Browse the styles Whether you know exactly what you’re looking for or you need some costume inspiration, you can browse through our full range of costumes online - or if you’re a Dance Teacher you can request a catalogue to flick through at the ...