The returns portal does not work

The returns portal does not work

The returns portal is for our UK, EU and US customers only.

If you are from outside these territories, you will have to return this to our address below:

Move Dance RETURNS
Unit 4D Alpha
Sunbank Lane
Manchester M90 5AD
United Kingdom

There is no need to pay for a tracked or faster delivery. You can return the items to us using the cheapest option. Please keep hold of your proof of postage, until you have been refunded. 

    • Related Articles

    • What is your Christmas returns Policy?

      Any orders that are placed between 01/11/23 and 24/12/23 can be returned until 31/01/24.

    • Have you received my return?

      All returns from the UK take up to 10 working days (not including weekends or bank holidays). During busy times the warehouse do get a lot of returns and they all arrive in our warehouse in large sacks. Once your return has been processed, you'll ...

    • Can I return Weissman costumes?

      Yes, we now accept returns on Weissman costumes, providing they are sent back in an unused condition with all accessories included. If you have a Dance Teacher Account with us, a restocking fee of 15% will apply, which will be deducted from your ...

    • How to return items (International)

      For International orders (excluding EU and US) Please send items back to our UK returns address below. IMPORTANT! Please mark the outside of the package with the phrase ‘RETURNED GOODS’ Move Dance RETURNS Unit 4D Alpha Sunbank Lane Manchester M90 5AD ...

    • What items are not eligible for return?

      Face masks Tights and underwear cannot be returned if they have been worn or the box and package has been opened Custom made items (Alegra shine range) Shoes/clothes that have been worn Weissman costumes without the accessories.