Alegra Shine FAQ
I cannot return all my items on the portal
We can accept returns for all unwanted items within 28 days for UK customers and 60 days for all other territories. We cannot accept returns of custom made Alegra Shine items. If this has arrived faulty or has ended up faulty within 6 months of ...
Can I cancel my Alegra shine item?
We can only cancel custom made Alegra Shine items before we have placed the order with the manufacturer. We only have a short period of time do this so we would like to advise you to either call us or contact us on chat. Items that aren't custom made ...
How do I know if my Alegra item is custom made?
Alegra shine items are custom made to your size and colour. Once you select the size and colour you need it will show a 21 day estimated dispatch date. These items cannot be cancelled, amended or returned so please keep this in mind when placing your ...