How long do I have to return my item back to you?

How long do I have to return my item back to you?

We don't accept returns on opened tights or underwear. But we are happy to refund you any returns within 28 days from your delivery date (for UK customers) and 40 business days for international customers. 

We have a longer returns period around the Christmas/Festive period to make an allowance for presents/gifts. 

For full returns instructions, please click here.

If you need to return a faulty or incorrect item, please contact us on chat.
    • Related Articles

    • When will you restock this item?

      If an item is not in stock and has a longer dispatch date than normal, it will show a red circle and the size/colour will be greyed out on the website, and you will not be able to add these to your basket. These items usually have a long supply time ...
    • The item I want is out of stock

      We get new stock to our warehouse often, however some items have a longer lead time. Usually sizes and colours are available within 1-2 weeks, but on the odd occasion items are out of stock with the supplier so can take a little longer. If an item ...
    • I have received the incorrect item

      We are sorry that you have received an incorrect item. Please return this to us following the process below, and we will issue a refund to your account upon receipt of the item. For UK/EU/US customers, you can return incorrect items back to us free ...
    • Can I exchange an item?

      We do not offer exchanges. If you need to replace an item you have purchased, please return the unwanted item for a refund and then place a new order.
    • I am missing an item

      Sometimes we don't have the stock available straight away so items may be dispatched in separate parcels. We usually send you an email shortly after your order has been confirmed to let you know of this, please check your junk/spam inbox on your ...